At AidaLeap, we are dedicated to providing high-quality bathtubs and ensuring customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranty coverage is offered for products purchased from https://aidaleap.store.

1. Warranty Coverage

We offer a standard 1-year limited warranty on most bathtub products unless otherwise stated on the specific product page. This warranty covers manufacturing defects and issues arising under normal residential use.

Note: Specific warranty coverage may vary by product. Please review the individual product listing for additional information.

2. Warranty Period

The warranty is valid for one (1) year from the original date of purchase.

3. How to File a Warranty Claim

If you believe your bathtub has a defect covered under warranty, follow these steps:

Contact Us:

Email our team at support@aidaleap.store or call us at +1 540 287 2548

Provide the Following:

  • Your order number
  • The product name or model
  • A clear description of the issue
  • Supporting photos or videos

Return Authorization:

If your claim qualifies, we will provide return instructions for inspection, repair, or replacement at our discretion.

4. What the Warranty Does Not Cover

The warranty does not apply to:

  • Damage resulting from misuse, improper installation, or neglect
  • Normal wear and tear
  • Items that have been modified or repaired without our authorization
  • Products purchased from unauthorized resellers
  • Cosmetic damage that does not affect function (e.g., surface scratches, discoloration)

5. Limitation of Liability

AidaLeap’s responsibility is strictly limited to the repair or replacement of the defective item within the warranty period. We are not liable for:

  • Any incidental or consequential damages
  • Labor or installation costs
  • Loss of use or inconvenience caused by product failure

6. Contact Us

For all warranty-related inquiries or to initiate a claim, contact:

AidaLeap
📍 Address: 3303 Wyndham Cir, Alexandria VA 22302
📞 Phone: +1 540 287 2548
📧 Email: support@aidaleap.store